Hicksville Water District Reminds Residents the Importance of Providing Emergency Contact Information

February 17, 2022

In the Event of an Emergency, District Must Know Those Who Are Medically-Reliant on Water

Every year, the Hicksville Water District (HWD) Board of Commissioners works to update its emergency plan to increase efficiency and improve its ability to serve its most at-risk customers. One of the most crucial aspects of this process is updating the District’s records of residents who are medically-reliant on potable water. The District strongly encourages such residents to reach out to its office so they can be added to its records.

“The Hicksville Water District emergency plan ensures that all of our residents are taken care of in the event of a crisis, but it is our responsibility to address the needs of our most at-risk customers first,” said HWD Chairman Nicholas Brigandi. “All of our customers deserve the top-quality service they receive from our District every day, but the fact remains that certain residents could suffer serious health implications if there is an interruption to their water service. We request that all residents, but particularly those who rely on medical devices requiring water to function, reach out to us so we can acquire the information necessary to help them come out of an emergency safely.”

Customers with certain medical conditions—for example, kidney dialysis patients—generally require an uninterrupted supply of potable water for the treatment of their medical condition. Consumers with documented medical conditions who are on file with the District will be prioritized for notification and service restoration during an emergency situation.

Any Hicksville Water District customer wishing to be on file due to a medical condition should send a letter or email indicating that they would like to be added to the District’s records. Letters should be addressed to the attention of the Superintendent at the Hicksville Water District, 101 Jerusalem Ave., Hicksville, NY 11801 or emailed to info@hicksvillewater.org. If customers have any additional questions, they are encouraged to call the District’s office at 516-931-0184.